Want to file a mis-sold solar panels claim?

29 Jul, 2022

Want to file a mis-sold solar panels claim?

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Have you bought solar panels in recent years? As a homeowner who has made this significant investment, are you satisfied with the solar panels and their performance and the price you were sold? If not read on. If you want to file a mis-sold solar panels claim we offer some information to help you think through where you are.

Want to file a mis-sold solar panels claim? Here’s how

file a mis-sold solar panels claim
Solar panels are increasingly used and visible in most neighbourhoods

Millions of people have purchased solar panels in the last few years, as the technology has become more and more popular. However, what if you were sold solar panels that you didn’t need or weren’t told about all of your options? If this is the case, you may be eligible to file a mis-sold solar panels claim.

In this article, we will discuss eligibility requirements as well as how to file a mis-sold solar panels claim. Keep reading for more information!

You were given incorrect information

Firstly, if you feel like you were given incorrect information about solar panels, you may be eligible to file a claim. This includes if you were told that solar panels would eliminate your energy bill when this is not always the case.

Research before you start

However, it is important to do your research before purchasing solar panels and to get multiple quotes so that you can ensure you are getting the best deal possible.

Perhaps the company didn’t give you all of the information about payments or didn’t tell you about potential problems with the solar panels. In this case you may have a case.

If you have been mis-sold solar panels, the first step is to contact the company and try to resolve the issue directly with them. In the event that this does not work, you can take legal action and plan to file a mis-sold solar panels claim.

You paid via a financial agreement or credit card

If you financed your solar panels or paid for them with a credit card, you may be able to get your money back if they were mis-sold to you. This is because there are certain protections in place that credit card companies and financial institutions have to follow.

There are special rules in place that protect consumers who finance big purchases.

The Consumer Credit Act 1974 gives consumers certain rights when it comes to items that they have financed. If you think you were mis-sold solar panels and paid via a financial agreement or credit card, you should speak to a solicitor as soon as possible as you may be able to get your money back.

You bought solar panels less than six years ago

If you bought your solar panels less than six years ago, you may be eligible for compensation. If your solar panels are not working properly or are not as described, you may be able to get a refund, repair, or replacement from the company.

It is important to keep all documentation relating to your purchase as this will be helpful if you need to take legal action. You should keep copies of any receipts, quotes, or contracts that you have.

For instance, if you paid for your solar panels using a credit card, you may be able to get a refund through chargeback. This is where the credit card company asks the company that bought the solar panels to refund your money.

They were wrongly installed or are faulty

Firstly, if your solar panels were wrongly installed or are faulty, you may be eligible to file a claim. This includes if the company did not get permission from your local authority to install the panels or if they did not follow the correct procedures.

Secondly, if the installation was not up to standard, this could also void your warranty. This may help you when you file a mis-sold solar panels claim.

Faulty panels

Most importantly, if your solar panels are faulty, you should contact the company that you bought them from. Ask for a repair or replacement. If they are unable to help you, you can file a claim against them.

sustainable lifestyle at home
Solar panels need careful fitting to ensure they work from the outset

Keep your documentation

You should keep all documentation relating to your purchase as this will be helpful if you need to take legal action. You should keep copies of any receipts, quotes, or contracts that you have. If your solar panels are not working properly, this can be a big inconvenience and cause financial hardship.

If you have been affected by this, you should file a claim. You may be able to get a refund, repair, or replacement of your solar panels.

You feel like you were pressured to buy

If you feel like you were pressured into buying solar panels, you may be eligible to file a claim. This includes if you felt like you were given false information or if you felt like the company was not transparent about the costs and risks involved.

If you feel like you were mis-sold solar panels, the first step is to contact the company and try to resolve the issue directly with them. Should this not work, you can take legal action and plan to file a mis-sold solar panels claim.

If the salesperson was pushy or aggressive, this could be considered unfair selling practices. If you were pressured into buying solar panels, you may be able to get your money back.

Many people have benefitted from their investment in solar panels

How to file a mis-sold solar panels claim

If you think that you have been mis-sold solar panels, the first step is to contact the company. Try to resolve the issue directly with them. Should this not work, you can take legal action. In this case speak to a solicitor as soon as possible as there are time limits in place for taking action.

If your case is successful, you may be able to get a refund, repair, or replacement of your solar panels. Most importantly, you may also be able to get compensation for any financial losses that you have incurred.

Filing a mis-sold solar panels claim?

If you are considering filing a mis-sold solar panels claim, it is important to have the following documents: 

  • A copy of your credit card statement from the time of the purchase
  • Receipts, quotes, or contracts related to the purchase of solar panels
  • Documentation of any issues you are having with your solar panels
  • Copies of all sales material that was used to sell you the solar panels

How to file a mis-sold solar panels claim in Summary

In conclusion, if you think that you have been mis-sold solar panels, you may be eligible to file a claim. You should speak to a solicitor as soon as possible as there are time limits in place for taking action.

If your case is successful, you may be able to get a refund, repair, or replacement of your solar panels. You may also be able to get compensation for any financial losses that you have incurred if you decide to file a mis-sold solar panels claim. We hope that this article was helpful!

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LamiaW

LamiaW

Founder and Director of HouseSitMatch - I'm a hands-on Admin on the site. Please ask any questions and as soon as I can I'll happily answer and assist where I can.

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